Clear Books NG
We aim to be transparent and fair in all billing matters.
Subscription fees are billed in advance.
Once a subscription period has started, payments are generally non-refundable.
If a free trial is offered, you can cancel at any time during the trial period without being charged.
Refunds may be considered only in cases of:
Duplicate payment
System billing errors
All refund requests are reviewed on a case-by-case basis.
To request a refund, contact our support team with:
Your account details
Payment reference
Reason for request
Approved refunds will be processed within a reasonable timeframe.
Clear Books NG reserves the right to update this Refund Policy at any time.
